AI Usage Policy

Introduction

Welcome to the AI Policy of Torque Orthodontics ("we", "us", "our"). Located at 1/33 Brisbane Street, Mackay, QLD 4740, we use artificial intelligence (AI) technologies to enhance our healthcare services, improve patient care, and ensure compliance with relevant laws. You can reach us at (07) 4951 4100 or info@torqueortho.com.au.

Commitment to Ethical AI Use

We are dedicated to the responsible and ethical use of AI to support and improve our medical and administrative processes. Our use of AI is guided by principles of transparency, accountability, and patient-centric care.

AI Technologies Employed

Our practice employs AI technologies to:

  • Enhance diagnostic accuracy through AI-powered analysis tools.
  • Streamline appointment scheduling and patient management systems.
  • Provide virtual assistance for patient enquiries and support.

Data Collection and Use

We collect various types of data via AI technologies, including:

  • Personal health information
  • Patient interaction data with our digital platforms
  • Feedback from AI-enhanced services

All data collection and processing activities are performed in compliance with The Privacy Act 2020 in Australia.

Privacy and Data Protection

The protection of your personal data is paramount. We adhere to Information Privacy Principles (IPPs) under the Privacy Act 2020 in Australia.

For detailed information on how we handle your personal data, please refer to our Privacy Policy.

User Rights

As a data subject, you possess rights concerning your data in AI systems, including:

  • The right to be informed about the AI technologies we use
  • The right to access your data within AI systems
  • The right to correct any inaccuracies in your data
  • The right to object to or restrict processing of your data by AI technologies

Changes to This Policy

We may update this AI policy periodically to reflect changes in technology, our operational practices, or regulatory requirements. Changes will be posted on this page, with significant modifications communicated through additional means as necessary.

Contact Us

Should you have any questions or wish to exercise your rights related to our use of AI, please contact us at:

 

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